Owners don't leave over rent prices. They leave over late statements.

Every month, you send us your AppFolio or Buildium exports. We build the finished owner packets — every owner's statement, plus your rent roll, delinquency, and reconciliation summaries — and they're back in your inbox on the day we agree on. You review, you send, you pay your owners. Month-end stops eating your week.

If you run a small property management company, you know the pattern. The month closes, and the same person who leases the units, handles the maintenance calls, and answers owner emails is suddenly doing packets at 9 PM — again. One owner gets his statement on the 12th instead of the 10th. Another finds a number that doesn't tie out and calls, reasonably annoyed. Owners rarely leave over fees. They leave because the paperwork made them wonder what else is slipping.

Ren Studio is a back-office studio. Owner packets are the whole job here: built from your exports, reconciled until the numbers check against each other, and delivered on a day we put in writing — by the same person every month. Your name is on everything your owners see. Ours never appears.

In your inbox by 9:00 AM on the agreed day — or that month is free.

Most clients pick the 10th. Whatever day we agree on, the complete packet set lands by 9 AM that morning, every month. If we ever miss it, you don't pay for that month. Late statements are the whole reason this service exists, so the promise has teeth on purpose.

Get my free sample packet
Use the subject line PM STATEMENTS + your company name. Tell us your door count and whether you're on AppFolio or Buildium — we'll send the exact export list, and your first packet set is a free sample built from last month's real numbers.

What lands in your inbox each month

A statement for every owner

Rent collected unit by unit, your management fee spelled out, every repair and expense with the vendor's name, and the number the owner is actually looking for: what they net.

Rent-roll summary

Every unit across the portfolio — occupied, vacant, scheduled rent vs. what actually came in, and your collection rate for the month.

Delinquency summary

Who owes what, how old each balance is, and whether there's a payment plan — so nothing quietly ages into a bigger problem.

Reconciliation summary

Your trust account tied out: beginning balance, money in, money out, ending balance, matched to the bank statement — with any difference called out, never buried.

Plus a short flags note: anything in the exports that didn't reconcile, looked miscategorized, or needs your call before it goes to an owner. Flagged and asked about — never guessed, never quietly "fixed."

What one owner's statement looks like

Sample

Owner statement — October 2026

Prepared for Bay Palms Property Management LLC — a fictional company with 24 doors. Every name and number below is made up, to show the format your owners would receive.

Rent collected (3 units — one paid partial, $475 still owed)$4,500.00
Management fee (8% of rent collected)− $360.00
HVAC repair — blower motor (Gulf Coast Air)− $285.00
Kitchen drain clearing (Rapid Rooter)− $140.00
Lock change at turnover (SecureLock Tampa)− $65.00
Repairs & expenses, total− $490.00
Net to owner ($4,500.00 − $360.00 − $490.00)$3,650.00

In the real packet, this statement arrives with the portfolio rent roll (24 doors: $38,545 scheduled, $36,920 collected), the delinquency list, and the trust reconciliation — which closes at a $0.00 difference. The PM reviews and disburses the $3,650 after approving the statement. We never disburse anything.

How the month runs

By business day 2You send the exports. We give you the exact list for AppFolio or Buildium — about 15 minutes once it's routine.
Business days 3–5We reconcile and build the full packet set. Every question comes to you in one batch, not drip by drip.
Delivery day, 9:00 AMThe finished packet set is in your inbox — the day we agreed on, or that month is free.
Your short reviewYou check the flags note, approve or correct. Then you send the statements and disburse. Nothing reaches an owner without your eyes on it.

Pricing — by doors, no contract

Doors under managementPrice
Up to 25 doors$279/mo
Up to 60 doors$479/mo
Up to 100 doors$749/mo
  • Over your tier: $9 per door per month.
  • Behind on statements? Catch-up is $149 per month caught up (up to 60 doors) or $199 per month (61–100 doors). Most new clients start 2–4 months behind — normal, and the oldest month gets rebuilt first so your owners see statements flowing again fast.
  • Lease-renewal paperwork: $45 per renewal — offer letter, renewal paperwork, signature routing, and a chase list so no renewal drifts past its deadline.
  • Deposit-disposition statements: $35 per statement — the itemized move-out deposit accounting Florida landlords owe on a deadline, built from your inspection and invoices for your review.

No contract — cancel anytime with an email. Your price is locked for your first 12 months. For comparison, published rates for this work elsewhere run about $300/mo for up to 30 units and $500/mo up to 60 — and here the packets are built by the same person every month.

The trust part, in plain words

  • We never log in to your trust account — no access, no exceptions.
  • We never move money, disburse to owners, or pay a vendor.
  • We never send anything to your owners — you review and send everything.
  • We never guess at a number that doesn't tie out — it goes on the flags note.
  • We never share or sell your data — exports are used for your packets only.
  • We're not your CPA or attorney — no tax filings, no eviction or legal advice.

It works like this on purpose: you send exports, we send back finished packets. There's nothing of yours we could lose, because we never hold any of it.

Questions property managers ask

Why not just hire a virtual assistant?

Plenty of PMs do — and "owner statements went out late" is still the top complaint in that world. You're not buying hours here. You're buying a finished packet set by a fixed day, with a free month if it's late.

Do you need access to our AppFolio or Buildium?

No. Never. Exports only — that's deliberate, for your trust-account protection and ours. If you're on different software, send a sample export: if it has the same data, we can probably work with it, and we'll tell you honestly if we can't.

What if a number in our exports is wrong?

It lands on the flags note with the discrepancy shown. We never quietly fix your books — you decide, then we rebuild.

Who actually does the work?

Ren Studio is a small back-office studio — the same studio behind Ren Studio bookkeeping for online sellers. One person owns your account and builds your packets every month. No rotating strangers.

Start with a free sample packet

Send last month's exports and we'll build last month's full packet set — statements, rent roll, delinquency, reconciliation — free, back to you within 5 business days. If it isn't cleaner and faster than what you're doing now, don't continue. No contract, no hard feelings.

Get my free sample packet

Email inunghwang@gmail.com — subject PM STATEMENTS + your company name. Tell us your door count and your software, and we'll reply with the exact exports to send.